The Personal Branding Blog by Rob Cuesta

NLP - blowing my own horn

OK, I finally got there. After almost 10 years of using NLP both professionally and personally I have been certified by the Tad James Company as a Trainer of NLP, so watch out here on the blog and on my website for announcements of upcoming training courses (or read the main post for a sneak preview of what's coming up).

You don't have to please all of the people all of the time...

There's a principle in pricing a product or service that if you're not turning off a third of your prospects by charging more than they want to pay, you're not charging enough. I happen to believe that the same principle applies right across the spectrum.

It's "just" a word, and "just" a brand

I was in a branch of Marks & Spencer the other day and saw their new in-store promotional materials. If you're not familiar with M&S, it's a British chain of department stores, not unlike Sears in the US, or The Bay in Canada, but notable primarily for the fact that they only sell private label goods: there are no big consumer brands.

Branding quote of the week

A quote from Warren Buffet, a great personal brand in his own right:

"Your premium brand had better be delivering something special, or it's not going to get the business." - Warren Buffett

How (not) to do reputation management

I found a great blog post highlighting the dangers of old ways of thinking in a Web 2.0 world. If your gut reaction to someone 'dissing' your personal brand or your corporate brand online is to reach for your lawyer's phone number then you may want to read this post and think carefully about what you're doing, and the effect it may have on your reputation.

What is marketing?

OK, it's been a while since I posted. I've been busy with a major branding project overseas and I have some professional exams coming up which need my attention too. I'm also in the middle of setting up a couple of new joint ventures. Add in the need for some R&R after a very busy last two years for the business and it was about time I took a break.

But now I'm back, and I was asking myself, just what IS marketing? What are we, as marketers (and everyone is a marketer, whether they call themselves that or not) trying to achieve exactly?

Reach for your personal brand

I've just been watching an old John Wayne film, "The Sons of Katie Elder". I hadn't seen it for a few years and, as I watched, the thing that struck me was that THE FILM IS ALL ABOUT PERSONAL BRANDING.

What were they thinking?

Several years ago, Gerald Ratner - a famous UK entrepreneur - virtually destroyed his successful high street jewellery chain by boasting on national television that his products were basically cheap and nasty but that if you market it the right way people will buy almost anything. Needless to say the customers proved him wrong.

A few years later, the CEO of Volkswagen came close to 'doing a Ratner' (the expression has ended up in the language as a euphemism for a very public marketing gaffe) when he boasted that Audi A6s, Passats and the latest Skodas all shared many common parts and technologies, and were even made on the same production line. It was something car buyers knew, deep down, but they didn't want it made quite so public.

Now Lurpak, the Danish butter manufacturer, is running a new advertising campaign and you have to wonder what their marketing director was thinking.

Branding quote of the week

'Customers must recognize that you stand for something.' - Howard Schultz, Starbucks

Branding quote of the week

"Any damn fool can put on a deal, but it takes genius, faith and perseverance to create a brand." - David Ogilvy