"The primary focus of your brand message must be on how special you are, not how cheap you are. The goal must be to sell the distinctive quality of the brand." - Kerry Light, Brand Strategist
Jeff Degraff: Innovation You: Four Steps to Becoming New and Improved (*****)
Charlene Li: Groundswell: Winning in a World Transformed by Social Technologies (****)
B. Joseph Pine II: Experience Economy, The: Work Is Theatre and Every Business a Stage (****)
David Taylor: Never Mind the Sizzle...Where's the Sausage?: Branding Based on Substance, Not Spin (*****)
William Arruda and Kirsten Dixson: Career Distinction: Stand Out by Building Your Brand (*****)
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