The Business Growth Blog by Rob Cuesta

When things go wrong...

...what your customers want is a swift and painless fix.

What they often get - particularly from large organisations - is a descent to Dante's 7th Circle of Hell, as they get passed from person to person in a call centre.

I was renewing my 1shoppingcart.com account tonight and somehow managed to create a second account instead. Mea culpa - I messed up. I admit it.

So I called 1SC's support desk...

#PracExplosion Income Strategies For Coaches, Consultants and Professional Advisers - 2 of 7

Last time we discussed getting out of the time-for-dollars trap by setting up a group programme.

In this instalment I'd like to discuss another way to get away from charging by the hour.

#PracExplosion Income Strategies For Coaches, Consultants and Professional Advisers - 1 of 7

OK, so you make your living by selling your thoughts: your opinion, your advice, your creative ideas, your experience, whatever it may be.

The problem with that kind of industry is that it tends to be driven by trading money for hours, which means that most professional "thinkers" end up in a trap that says: "I have to work as many hours as possible, because when I'm not working I'm not earning". That's not a comfortable place to be. Trust me, I've been there!

So how do we get out of that trap? In this series of seven blog posts I'll be highlighting seven easy-to-implement strategies that will help you escape the time-for-money trap and release you to enjoy the lifestyle you want while being paid the rewards you deserve. Some will fit your business better than others - after all, we all provide different types of support to different types of clients, and I'd be foolish to try to suggest that "one size fits all" in every case

With that in mind, read on...